The role of the administrative professional continues to evolve. To contribute to the smooth operation of the business, they are trusted to manage information, support communication and coordinate people.

With Artificial Intelligence becoming part of everyday office operations, knowing when and how to use it effectively is fast becoming a vital professional skill. This programme shows how AI can be applied to daily administrative work, from drafting business correspondence and preparing documents to organising information and supporting daily operations, allowing administrative professionals to work more efficiently without compromising professional standards.